KLIMCHI Gift card
A gift perfect for any occasion. The KLIMCHI digital Gift card is a great way to share your passion for design with friends or loved ones.
You can include a personal message and send it directly via email, IM or receive it first yourself. The card is valid for 12 months from the date of purchase.
Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees. Please note, gift cards cannot be redeemed for cash or be returned, and cannot be used in combination with other discounts or promotions.
For custom denominations please reach out to us at customercare@klimchi.com.
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At KLIMCHI, we combine centuries of Bohemian glassmaking tradition with a modern, global reach. Every piece is hand-blown in our family glassworks and packed with expert care to ensure it reaches your home in perfect condition, no matter where in the world you are.
Where we deliver
We offer worldwide shipping using premium carriers to ensure speed and reliability.
| Region | Carriers | Standard Delivery | Priority Shipping |
| United Kingdom | FedEx, DHL | 4–6 working days | 1–2 working days |
| Europe | GLS, DHL | 2–7 working days* | 1–2 working days |
| USA & Canada | FedEx, DHL Express | 7–10 working days | 1–2 working days |
| Rest of World | FedEx, DHL Express | 7–14 working days | Available at checkout |
*Exact transit times for your specific address will be displayed at checkout.
Shipping rates
| Region | Carrier | Standard Rate | FREE Over |
| United Kingdom | FedEx | £5.95 | £100 |
| Europe | DHL / Local | €6.95 | €100 |
| USA & Canada | FedEx | From $14.95* | $200 |
| Rest of World | FedEx / DHL | Calculated at checkout | — |
*USA & Canada rates are calculated by weight. Exact shipping costs will be displayed at checkout.
Customs, Duties & Taxes
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EU & UK Orders: No additional duties or taxes apply.
- USA & International Destinations (e.g., Switzerland, Norway, Canada, etc.): Orders shipped to these regions are subject to local import duties and taxes, which are levied once the package reaches your country. These charges are determined by local customs authorities and are the responsibility of the recipient.
Please note: KLIMCHI has no influence over these charges and cannot predict their amount. We recommend checking with your local customs office for current rates before placing your order.
Risk-Free Guarantee
We understand that shipping glass across the globe requires extraordinary care. Every KLIMCHI parcel is fully insured, and we take all the risk of transportation upon ourselves.
In the rare event that your piece arrives damaged:
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Take a photo of the item and the packaging.
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Email us at customercare@klimchi.com.
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We will ship a replacement to you immediately, free of charge.
Tracking your order
The moment your order is dispatched, you will receive a confirmation email with a tracking link. You can follow your glassware’s journey from our workshop to your doorstep.
The mastery and artisanship of handmade glass is a signature of KLIMCHI.
All our products are 100% handmade in our family glass factory in Bohemia, Czech Republic. Bohemian crystal is best known for its sparkling clarity and brilliance. Every product is original.
Due to the nature of handmade glass, each piece is sensitive to sudden temperature changes. Pouring boiling water or very hot beverages into the glass may cause cracking or breakage, which may result in injury. We therefore strongly recommend avoiding extreme temperature changes.
Handmade glass may contain bubbles, and shades may vary due to the manufacturing process. Any minor imperfections are evidence of its handmade nature.